We are hiring: Senior Advisor, Child Sponsorship Best Practices & Capability Building

Locations: United Kingdom, Senegal, Kenya, Laos, South Africa, Armenia, Philippines, Cyprus, Rwanda, Cambodia (home-based in some locations)
Contract Type: Full-time, Local Fixed Term
Application Deadline: 31 August 2025

World Vision is seeking a Senior Advisor, Child Sponsorship Best Practices & Capability Building to strengthen global sponsorship marketing capabilities, improve sponsor retention and satisfaction, and drive revenue growth. This role will co-create a retention and experience best practice framework, lead collaboration across Support Offices, and translate data insights into actionable strategies.

Key Responsibilities:

• Develop and evolve a global retention best practices framework and sponsor experience model

• Partner with Support Offices to address retention challenges and share adaptable tools and models

• Build a global Community of Practice to foster peer exchange, learning, and innovation

• Translate global and local retention data into actionable insights and strategies

• Monitor external engagement and retention trends and lead pilots of promising approaches

• Curate knowledge management resources and ensure accessibility of best practices

Qualifications:

• Bachelor’s or Master’s degree in Business, Marketing, or related field

• 5+ years in product marketing, preferably in the nonprofit/charity sector

• 5+ years managing large, multi-stakeholder projects in a global environment

• Strong expertise in customer experience design and data-driven marketing

• Excellent written and verbal communication in English

• Relational, collaborative, and able to influence across cultures and functions

• Strong alignment with World Vision’s Christian mission and values

Preferred:

• 10+ years’ success in marketing and cross-functional collaboration

• Knowledge of World Vision Support Offices

• Experience using advanced fundraising, marketing, or data analytics tools

Work Environment:

• Remote/virtual work with occasional international travel

• Flexibility to work across multiple time zones

How to Apply:
Submit your application by 31 August 2025.
(Applicants must be local nationals of the listed countries.)