{"id":22253,"date":"2026-10-31T01:26:18","date_gmt":"2026-10-31T01:26:18","guid":{"rendered":"https:\/\/jobsnocap.com\/?post_type=job&#038;p=22253"},"modified":"2026-10-31T01:26:18","modified_gmt":"2026-10-31T01:26:18","slug":"ict-assistant","status":"publish","type":"job","link":"https:\/\/jobsnocap.com\/lo\/job\/ict-assistant\/","title":{"rendered":"ICT Assistant"},"content":{"rendered":"<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_22253\" class=\"pvc_stats total_only\" data-element-id=\"22253\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.0\" viewbox=\"0 0 502 315\" preserveaspectratio=\"xMidYMid meet\"><g transform=\"translate(0,332) scale(0.1,-0.1)\" fill=\"\" stroke=\"none\"><path d=\"M2394 3279 l-29 -30 -3 -207 c-2 -182 0 -211 15 -242 39 -76 157 -76 196 0 15 31 17 60 15 243 l-3 209 -33 29 c-26 23 -41 29 -80 29 -41 0 -53 -5 -78 -31z\"\/><path d=\"M3085 3251 c-45 -19 -58 -50 -96 -229 -47 -217 -49 -260 -13 -295 52 -53 146 -42 177 20 16 31 87 366 87 410 0 70 -86 122 -155 94z\"\/><path d=\"M1751 3234 c-13 -9 -29 -31 -37 -50 -12 -29 -10 -49 21 -204 19 -94 39 -189 45 -210 14 -50 54 -80 110 -80 34 0 48 6 76 34 21 21 34 44 34 59 0 14 -18 113 -40 219 -37 178 -43 195 -70 221 -36 32 -101 37 -139 11z\"\/><path d=\"M1163 3073 c-36 -7 -73 -59 -73 -102 0 -56 133 -378 171 -413 34 -32 83 -37 129 -13 70 36 67 87 -16 290 -86 209 -89 214 -129 231 -35 14 -42 15 -82 7z\"\/><path d=\"M3689 3066 c-15 -9 -33 -30 -42 -48 -48 -103 -147 -355 -147 -375 0 -98 131 -148 192 -74 13 15 57 108 97 206 80 196 84 226 37 273 -30 30 -99 39 -137 18z\"\/><path d=\"M583 2784 c-38 -19 -67 -74 -58 -113 9 -42 211 -354 242 -373 16 -10 45 -18 66 -18 51 0 107 52 107 100 0 39 -1 41 -124 234 -80 126 -108 162 -133 173 -41 17 -61 16 -100 -3z\"\/><path d=\"M4250 2784 c-14 -9 -74 -91 -133 -183 -95 -150 -107 -173 -107 -213 0 -55 33 -94 87 -104 67 -13 90 8 211 198 130 202 137 225 78 284 -27 27 -42 34 -72 34 -22 0 -50 -8 -64 -16z\"\/><path d=\"M2275 2693 c-553 -48 -1095 -270 -1585 -649 -135 -104 -459 -423 -483 -476 -23 -49 -22 -139 2 -186 73 -142 361 -457 571 -626 285 -228 642 -407 990 -497 242 -63 336 -73 660 -74 310 0 370 5 595 52 535 111 1045 392 1455 803 122 121 250 273 275 326 19 41 19 137 0 174 -41 79 -309 363 -465 492 -447 370 -946 591 -1479 653 -113 14 -422 18 -536 8z m395 -428 c171 -34 330 -124 456 -258 112 -119 167 -219 211 -378 27 -96 24 -300 -5 -401 -72 -255 -236 -447 -474 -557 -132 -62 -201 -76 -368 -76 -167 0 -236 14 -368 76 -213 98 -373 271 -451 485 -162 444 86 934 547 1084 153 49 292 57 452 25z m909 -232 c222 -123 408 -262 593 -441 76 -74 138 -139 138 -144 0 -16 -233 -242 -330 -319 -155 -123 -309 -223 -461 -299 l-81 -41 32 46 c18 26 49 83 70 128 143 306 141 649 -6 957 -25 52 -61 116 -79 142 l-34 47 45 -20 c26 -10 76 -36 113 -56z m-2057 25 c-40 -58 -105 -190 -130 -263 -110 -324 -59 -707 132 -981 25 -35 42 -64 37 -64 -19 0 -241 119 -326 174 -188 122 -406 314 -532 468 l-58 71 108 103 c185 178 428 349 672 473 66 33 121 60 123 61 2 0 -10 -19 -26 -42z\"\/><path d=\"M2375 1950 c-198 -44 -350 -190 -395 -379 -18 -76 -8 -221 19 -290 114 -284 457 -406 731 -260 98 52 188 154 231 260 27 69 37 214 19 290 -38 163 -166 304 -326 360 -67 23 -215 33 -279 19z\"\/><\/g><\/svg><\/i> <img decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"https:\/\/jobsnocap.com\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=\"0\" \/><\/p>\n<div class=\"pvc_clear\"><\/div>\n<p><strong>Assignment Title:<\/strong> ICT Assistant<\/p>\n<p><strong>Organization:<\/strong> UNICEF &#8211; United Nations Children&#8217;s Fund<\/p>\n<p><strong>Location:<\/strong> Vientiane, Lao PDR<\/p>\n<p><strong>Duration:<\/strong> 12 months (with possibility of extension)<\/p>\n<p><strong>Expected Start Date:<\/strong> 07\/19\/2026<\/p>\n<h3>Context &amp; Role Summary<\/h3>\n<p>As part of the Information Communication Technology (ICT) team, the UNV will contribute technical expertise to support the delivery of ICT services that enable clients to achieve their organizational goals and operational objectives. The incumbent demonstrates the ability to anticipate ICT related needs and develop solutions that align technology, digital systems, and data management with UNICEF\u2019s business requirements.<\/p>\n<h3>Key Responsibilities<\/h3>\n<ul>\n<li><strong>ICT Systems and Digital Solutions:<\/strong> Perform specialized ICT application administration; analyze business requirements, data analysis, and develop specifications for new systems\/dashboards; design and maintain interactive Power BI dashboards; develop, test, and implement applications automating office workflows via Microsoft 365 tools (SharePoint, Power Automate, Power Apps, Power BI, Excel).<\/li>\n<li><strong>ICT Operations and Support:<\/strong> Provide Help Desk support for ICT hardware and applications; develop and maintain technical documentation and standard operating procedures; deliver user training sessions; provide ICT support for conferences and meeting rooms.<\/li>\n<li><strong>ICT Projects and Reporting:<\/strong> Assist in planning and managing ICT projects related to digital transformation, data analytics, and workflow automation; prepare periodic performance and inventory reports.<\/li>\n<li><strong>Emergency and Coordination Support:<\/strong> Support emergency preparedness by maintaining the UNICEF Lao PDR Emergency Collaboration Portal; provide rapid setup of communication tools and dashboards during emergency activations.<\/li>\n<li><strong>Innovation and Sustainability:<\/strong> Support greening ICT initiatives; ensure compliance with UN ICT security policies and data protection standards; contribute to continuous improvement of ICT services.<\/li>\n<\/ul>\n<h3>Eligibility Criteria &amp; Qualifications<\/h3>\n<ul>\n<li><strong>Education:<\/strong> Bachelor&#8217;s degree in Computer Science, Information Technology, or a related field.<\/li>\n<li><strong>Experience:<\/strong> 1 year of relevant experience in ICT Help Desk support, Microsoft 365 administration, Power Apps, Power Automate, advanced Excel, and Power BI dashboard development.<\/li>\n<li><strong>Languages:<\/strong> Fluent in English and Laotian.<\/li>\n<li><strong>Competencies:<\/strong> Analytical and problem-solving skills, strong interpersonal communication, capability to work independently under tight deadlines, and interest in digital transformation and child rights.<\/li>\n<\/ul>","protected":false},"author":64,"featured_media":8086,"template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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