| Title or Reference for SOW: (include country/project name) | Data Clerk for Clinical Supportive Supervision Data Entry |
| Name of person generating the SOW:
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| Name(s) of TA provider(s)
(if identified): |
RMEL Vientiane Office |
| Estimated Level of Effort (LOE):
(Estimated LOE in number of days) |
20 days (part-time; approximately 8 hours per day – flexible) |
| Period of Performance:
(Dates inclusive of prep, travel if applicable, and follow-up)
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April– July, 2026
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| Place of Performance:
(Physical location where the majority of the work will be completed) |
Vientiane, Laos
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| Funding:
(Source of funds for work) |
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| Background and Justification: (Provide a brief statement that sets the context for the TA; explains why the activity is being undertaken and discusses how it relates to other activities) | |
| JSI Research & Training Institute, Inc. (JSI) is implementing the five-year LMCHN program under Cooperative Agreement No. 72043921CA00001, running from September 13, 2021, to September 12, 2026. LMCHN supports the Ministry of Health (MOH) in delivering and strengthening life-saving reproductive, maternal, newborn, child, and adolescent health and nutrition (RMNCAHN) services for the most vulnerable, aiming to foster a healthier and more productive population. The program operates in 24 districts across five provinces in the Lao PDR (Phongsaly and Oudomxay in the North and Savannakhet, Sekong, and Salavan in the South).
Clinical Supportive Supervision (CSS) is a structured and participatory approach designed to improve the quality of care delivered by frontline healthcare providers (HCPs). It involves regular supervisory visits complemented by interactive feedback sessions conducted by experienced supervisors, with the aim of guiding and supporting HCPs to deliver evidence-based, patient-centered care. The primary objective of CSS is to strengthen provider performance, ensure adherence to clinical guidelines, and enhance overall service delivery, ultimately contributing to improved patient outcomes.
CSS activities are currently implemented in 40 health centers and are planned to expand to 54 health centers across five target provinces in 2026. These supervisory visits utilize two key tools: (1) the Direct Observation Checklist (DOC), which assesses healthcare providers’ application of clinical competencies and respectful care practices in real-time service delivery; and (2) Clinical Vignettes (CV), which capture providers’ clinical decision-making processes in scenarios where direct observation is not feasible.
During each CSS visit, supervisors complete either the DOC or CV tools. The collected data are subsequently entered into Kobo Toolbox by Provincial Monitoring and Evaluation Officers for analysis and reporting. Between April and June 2026, a number of CSS visits will be conducted to assess key service delivery areas (to be specified), with approximately 884 ANC-related DOC/CV forms expected to be completed.
While CSS generates the data, they do not perform the data entry. Because RMEL’s April – June 2026 schedule was already fully committed to other priorities, there is no remaining bandwidth to absorb this additional manual entry. This unallocated workload will result in delays that impact timely decision-making
To mitigate this challenge, JSI proposes to recruit a Data Clerk to support data entry into Kobo Toolbox for a total of 20 working days to complete CSS data entry across the five provinces. The Data Clerk will also coordinate with Provincial Maternal Health Officers to verify data completeness and quality prior to submission and entry. The Data Clerk will also liaise with the Senior RMEL Officer on any data entry questions. The ideal candidate should have demonstrated experience in quantitative data management, strong computer proficiency, and familiarity with Kobo Toolbox.
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| Purpose and objectives of the consultancy/TA provision: (Concise overview of the activity including goals and objectives, and explains how the results and products of the activity will be used) | |
The purpose of the Data Clerk is to support the Clinical Support Supervision data entry. The specific objectives are to:
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TA Category: (Check all that apply)
| Operations | Technical Area(s) | ||||||
| Finance & Administration | Capacity Development | I&CT/ HMIS/ mHealth | Other: (write in) | ||||
| Management Visit | ü | Child and Newborn Health | ü | Maternal Health | |||
| New Business Development |
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FP/RH | M&E (Project-related) | ||||
| Communications | Health Care Financing | ü | M&E (Other, including QI/QA):
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| Health Service Delivery | NCDs | ||||||
| Health Systems Strengthening | Nutrition | ||||||
| HIV | Supply Chain Management | ||||||
| Immunization | WASH | ||||||
| Infectious Disease | Youth & Adolescent Health/OVC | ||||||
| Activity Plan* | |
| April 20-23 (4 days) with 192 forms
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| May 4-6 (3 days) with 128 forms |
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| June 18 – July 2 (11 days ) with 564 forms |
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| Expected Outcomes: (Primary results of TA provision- not necessarily products but more process-oriented, overall expected achievements related to objectives of trip) | |
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Complete CSS-DOC/CVs data entry for five provinces in given time and ready for analysis and data use in April, May, and July 2026.
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| Final Deliverables Required & Due Dates: (Deliverable required, method of delivery, estimated schedule for delivery, and to whom the product should be delivered. Specify printed and electronic copies to be provided) | |
| Deliverable | Due Date |
| Complete all DOC/CVs data entry for April | April 23, 2026 |
| Complete all well child and ANC DOC/CVs data entry for May | May 6, 2026 |
| Complete all nutrition CVs data entry for June | July 2, 2026 |
| Key Reference Documents supporting SOW: (List specific documentation essential for preparation and execution of activities in the TDY. Background documentation and/or previous reports are to be included here) | |
JSI is a child-safe organization, and the safety and wellbeing of children is a priority of our organization. We have robust recruitment procedures to ensure that all staff are suited to work with the children served by our programs.
All interested applicants must submit their CV at: https://forms.gle/S7pnFfEhFP6BatBB6 by 16 April 2026, EOD. If you have any questions regards the application process, please contact us at recruitment@la.jsi.com or +856 21 319063-64.
